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Creating a delivery system for all seasons through automation
At Intelcom | Dragonfly we know that a breakdown in the delivery supply chain can have disastrous effects on a company at any time. It’s especially true during universally busy periods when customer expectations run high. Efficient, effective and timely delivery logistics are crucial to retaining customers and building brand loyalty.
Most online retailers and e-commerce shops experience fluctuations in demand throughout the year due to changing shopping habits. But for virtually all retailers, the mid-to-late December holiday and year-end periods always bring greater demand and often shine a defining spotlight on delivery logistics.
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Technology at the heart of our delivery system
Our high-performance technology and innovation focus enable us to offer flexible last-mile solutions with maximum value. Our teams are committed to delivering fast solutions that are efficient and cost-effective for our clients, and as you would expect, intelligent automation plays a pivotal role in our offering.
Automating Delivery Hubs for Middle Mile Efficiency
We have over 95 stations globally from which we distribute our clients’ packages. Some of these stations – particularly those in large urban areas – also serve as delivery hubs within our network. - These injection points are the vital “middle mile” of our network.
We have recently invested in advanced automation and installed automated sorting systems in our Mississauga and Anjou locations, dramatically improving the speed and efficiency with which we can handle your package delivery needs. Our automated hubs such as Mississauga and Anjou handle very large volumes of packages needing to be sorted and routed onto other locations across the country. These hubs are critical anchors in our delivery network. Overall, these automated sorting facilities let us increase the productivity of our delivery network by thousands of packages per hour.
Greater Control through a Refined Automation Strategy
Key to our automation strategy is internalizing our technology to allow for more flexibility and intelligence in the handling of individual packages. This technology allows us to refine our sorting process, improving operational efficiency and reducing delays. By investing in our own innovative solutions, we are not only boosting the capabilities of the sorting hardware but increasing our capacity to handle more volume while enhancing the overall reliability and scalability of our network. The result is greater capacity for faster, more reliable deliveries.
The drive to automate at Intelcom | Dragonfly is informed by our clients’ needs. Fast delivery that is also reliable is essential to meet customer expectations and build loyalty. Through these innovative solutions, we continue to aim to elevate our clients’ delivery experience.
At Intelcom | Dragonfly, we call that a delivery ecosystem for all seasons.