Delivery
What measures are you taking to prevent package theft?
At Dragonfly, we constantly review and enhance our measures to prevent package theft and provide our customers with top-notch service.
Our innovative notification system sends each customer a personalized notification with an estimated delivery timeframe. This allows them to prepare to receive their package or ask a neighbour to accept it if needed.
If a customer doesn’t receive their package, we recommend they make a claim with the merchant they placed their order with.