When will the driver be coming to pick up my return?

You will be notified of the scheduled pickup date for your return by email as soon as we receive the information from the seller. If your return request arrives in our system before 6 p.m., the driver will pick up your return the following day. If it gets to us after 6 p.m., they'll pick it up two days later.

Unfortunately, we cannot set a specific timeframe to pick up your return at this time. Our pickup times for a return are 8 a.m. to 9 p.m., 7 days a week.

To reschedule your return pickup, please complete our form by clicking here.

If the driver is unable to pick up your return, the pickup will be automatically postponed to the following day.